After deciding to move to Shanghai, your immediate challenge will be to find comfortable accommodations meeting your budget and taste.
At Phoenix Property Agency we offer you a total relocation package, including Orientation Program,Home Search, Tenancy Management, and Corporate Administration Consulting.
Our Orientation Program is tailored to each client.   This flexible program ensures an  informative  introduction to living in Shanghai.  It provides  a unique  social / cultural  integration  service designed to  aid newcomers and their
families  to more  quickly and  easily adapt to life  in China.  Our professional  team  ensures that our individual and
corporate clients have all the help and information they need.  

Our relocation package includes:
Hotel reservation and airport pick-up.
Welcome Package.
Guidance and recommendations about Shanghai housing options for expatriates arriving the city for the first time.
Assistance with short-term accommodation as well as a suitable property for a long-term lease or purchase.
Updated information about current residential markets.
Consultation about housing budget benchmarking.
Neighborhood tours including the large expatriate communities and schools.
Schools and kindergarten information with consultation and advice.
Latest news and professional analysis of the real-estate market.
Consultation about latest government real estate policy.
Introduction to adult educational facilities for Chinese language and culture.
Introduction to social activities including clubs, social organizations, volunteer opportunities, sports teams, religious  groups and places of worship.
Introduction to some important places to expatriates such as banks, post offices, airlines, consulates and pharmacies.
Information about where to eat with an introduction to various Chinese and foreign dining options in the city.
Introduction to family healthcare, including medical/dental clinics and hospitals.
Guidance about where to shop-- shopping centers, supermarkets, delicatessens, bookstores, etc.
Recommendations for furniture and appliance stores.
Introduction to public transport system--taxis, subways and buses.
Explanation of currency issues--exchange rates, familiarization with notes and coins, place for exchanging money,  bank deposit regulations.
Information about visa and residence permits, and health certificates.
Orientation to options for maid service and assistance in arranging for maid service.
Information about holiday resorts

PRE-MOVE ORIENTATION
  Pre-move questionnaires (Orientation & Home Search) completed by a client allow us to develop an
    individualized assessment of each clients relocation needs before arrival.
  Orientation materials and targeted property information are sent to our clients before arrival.
  Our web site is updated to provide clients with general Shanghai and China information before arrival.

FREE HOME SEARCH
  Pre-move questionnaire provided for a client to identify their specific housing needs.
  Deliver a substantive and detailed report with recommendations that respond specifically to the clients 
    particular  housing needs.
  Prepare a list of qualified properties with a visiting schedule according to client's requirements.
  Accompany client for property viewing and introduction.
  Assist client to prepare a shortlist of property options.
  Negotiation of the best terms of lease or purchase.
  Arrange for legal consultation.  Provide reports to expatriates HR department on the progress made in a home search.

MOVE-IN SERVICE
  For long distance relocations, introduction to a professional local relocation company.
  Introduction to international relocation companies offering special discounts to our clients.
  Assistance to arrange property and furniture packing/delivery according to contract.
  Final property status check with all necessary follow-up service before move-in date.
  Accompany the client for move-in formalities with property management officer.
  Check furniture and appliances. Sign the furniture and appliance list.
  Hand over inspection for any defects (scratches and cracks on furniture, appliances and walls).
  Check water, electricity, gas meters and sign the meter records.
  Hand over the keys to the client. Remind the client to sign the Key Handling List.
  Hand over remote controls, appliance manuals and arrange for car parking.

SHORT TERM LEASING
  Introduction to short-term leasing options.
  Analysis to find the best match with the clients requirements.
  Ensure that short-term accommodation is within budget and meets the clients requirements.
  Negotiate the best possible terms.

AFTER SALES SERVICES
  Follow-up call confirming the clients satisfaction within 7 days after move-in.
  Promptly respond to any special requirements of our clients with efficient quality service.
  Mediation between client and landlord.
  Services related to lease renewal.
  Ensure the refund of security deposits.
  Maintain a computerized Corporate Contract Management Chart  ( including tenant and landlord information,
    rent,   payment date, lease term, deposit status, renewal status).
  Update monthly "Client's Track List " tracking when new clients arrive in Shanghai.
  Solicit feed back from clients in order to make improvements in our services.

IMMIGRATION (for corporate clients)
     We can assist the tenant with obtaining the following permits:
   Medical health inspection (required to obtain a residence permit)
   Work permit.
   Working visa.
   Residence permit.
   Residence permits for family members.

TENANCY MANAGEMENT (for corporate clients)
  Notify the tenant's company prior to date of rental payment.
  Issue rental tax receipts on behalf of the landlord.
  Pay utility bills on behalf of the tenant.
  Collect rental payments on behalf of the landlord if the tenant's company so prefer.
  Our after service department will make sure that any problems the tenant meets in the leased.
  Property will be taken care on in a timely manner.
  Ensure prompt repayment of deposit on termination of lease.

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